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PRIVACY POLICY

Prism Psychology is committed to protecting your privacy while using this site. Should we ask you to fill in personal information about yourself, it will only be used in accordance with this privacy statement. We may amend this policy from time to time by updating this page. If we hold your details on our mailing list, we will write to you to let you know when we update our privacy policy. This policy is effective from 21 August 2019.

We collect and hold information about you as a legitimate interest as defined under the General Data Protection Regulations. This privacy policy explains how we use any personal information we collect about you when you use our services. It also informs you of your rights and my responsibilities in the processing of your personal information under the General Data Protection Regulations.

We collect a range of information from you when you complete our contact forms. We request this information to help us process your queries and bookings with Prism Psychology. We will retain this information for booking and administration purposes only.

We also collect information when you complete our electronic mailings sign up forms. We use this information to help us understand your needs so we can send you electronic mailings that are most relevant to you. You will receive a confirmation email from us when opting in to electronic mailings. You will only be entered onto our mailing lists if you confirm your wish to opt in. Our electronic mailing list is stored by a third party provider, which is GDPR compliant. Prism Psychology may use your contact details to send you newsletters, hints and tips, information about courses and events we are involved with, competitions and offers, and further information about services that may be of interest. We will NOT share your information with third parties with the exception of individuals and companies who are contracted to carry out specific tasks on our behalf. These individuals and companies are subject to the same criteria for keeping your data safe and it will only be used for the purposes of fulfilling their contracted services. 

When you make an online payment with us, your personal details (not payment information) will be passed via a cart program 'Stripe' who collect your card details securely. Stripe stores a small amount of data temporarily on its hard disks for operational reasons only. There are no circumstances under which Stripe would pass on customer data to anyone other than Prism Psychology. Stripes privacy policy can be viewed at http://stripe.com/us/privacy. At no time will personal information be stored on Prism Psychology's servers.  

Our website may contain links to other websites that we think may be helpful to you. You should note that once you have clicked these links, we have no control over these sites and cannot be held responsible for any data that may be collected from you while on them.


At times, we use Google Adwords to place adverts about our services on the web. When you complete a contact form via a Google Adwords link the information you enter will be treated in the same way as if you are completing our website contact form, however you should be aware that information is gathered by Google and provided to us for statistical purposes. We will not receive any additional personal details about you other than the information you have chosen to provide on the form. We may also use Google Analytics to analyse site usage and traffic in order to refine site content.

Personal information is stored on a computer using encryption and password protected systems. No paper notes are stored. Personal information and the record of our work together is held for six year before being erased.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email prismpsychology@gmail.com